Responsible Gaming

Responsible Gambling

1. Principles

ThamesReelJoy supports responsible gambling initiatives promoted by the UK Gambling Commission and specialist organisations in the United Kingdom. Gambling should be viewed as a form of entertainment and never as a source of income.

2. Recommendations

• Set time and spending limits before you start gambling;
• Do not gamble when under the influence of alcohol or experiencing intense emotions;
• Use the responsible gambling and self-exclusion tools provided by licensed operators;
• Seek professional support if you feel that gambling is affecting your personal, professional or financial life.

3. Self-Exclusion Tools

Licensed gambling operators in the United Kingdom are required to provide responsible gambling tools and measures, which may include:

• Deposit limits — allow you to set a maximum amount you can deposit over a defined period;
• Loss limits — allow you to set a maximum amount you can lose over a specified period;
• Self-exclusion — allows you to restrict your access to a gambling account for a selected period or indefinitely;
• Age verification — operators must verify that customers meet the applicable legal minimum age requirements.

For information about self-exclusion from multiple gambling operators, users in Great Britain can also refer to GAMSTOP, where applicable.

4. Warning Signs

Pay attention to the following warning signs:

• Gambling for longer than you originally planned;
• Gambling with money you cannot afford to lose;
• Hiding your gambling activity from family or friends;
• Thinking about gambling frequently, even when you are not gambling;
• Trying to recover previous losses by gambling more;
• Feeling stressed, anxious or upset because of your gambling activity.

5. Support Resources

If gambling is becoming difficult to control, support is available in the United Kingdom through specialist organisations and services.

• GambleAware — provides information and support relating to gambling harms;
• National Gambling Support Network — provides access to specialist treatment and support services;
• GAMSTOP — a free self-exclusion service that allows eligible users to restrict access to participating online gambling operators.

6. Protection of Minors

Gambling is prohibited for individuals who do not meet the applicable legal minimum age requirements in the United Kingdom. ThamesReelJoy does not target its content at minors and recommends that adults use parental control and content-filtering tools where appropriate to prevent children from accessing gambling-related websites.

Parents and guardians may consider using reputable parental-control solutions to restrict access to gambling-related content and services.

7. Contact

If you have any questions regarding responsible gambling, you can contact us using the following details:

Email: info@ThamesReelJoy.uk
Contact Form: Contact Us page